Refund policy

Returns/Exchanges
Since each shirt is made to order, we typically do not accept returns. However, if there is an issue with your order (wrong size received, defect, or damage), please contact us within 7 days of delivery so we can make it right.

Unfortunately, we cannot accept returns of gift cards purchased.

You can always contact us with any questions at hello@kayannedesigns.com. 

Damages/Issues 
Please inspect your order upon reception and contact us immediately with photos of the item and packaging if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Cancel/Changing Order
Since each shirt is made to order, cancellations or changes can only be accepted within 24 hours of placing your order. After that, production usually begins immediately.